Overview
A direct local commerce and CRM platform for Indian local businesses, connecting web catalog checkouts with WhatsApp updates, UPI QR payment tracking, and an operational owner dashboard.
Product Goals
- Automate order confirmations and status updates on WhatsApp
- Reconcile UPI QR checkouts and track payment confirmations cleanly
- Support multi-category workflows (food menu options vs. service booking slots)
- Design a highly accessible owner dashboard optimized for fast daily checkout
Services Delivered
- SaaS Product Engineering
- Product Design & UX Systems
The Challenge
Indian small business owners heavily rely on WhatsApp and phone calls to manage sales, but manually tracking orders, coordinating delivery or slots, reconciling fragmented UPI screenshots, and typing customer updates becomes a significant operational bottleneck as order volume grows.
The Solution
The platform was built to help Indian local businesses (restaurants, tiffin centers, grocery stores, salons) capture direct orders and appointments without high marketplace commissions. By integrating a clean customer catalog checkout with automated WhatsApp notifications and instant UPI verification, VyapaarMate structures daily store operations into a single operational flow.
Delivery Highlights
Focused on speed and minimal tap paths, adapting UI patterns for low-light shop environments
Simplified complex workflow states into clear color-coded statuses (New, Active, Ready, Paid)
Constructed a multi-tenant database schema supporting isolated tenant spaces and distinct catalogs
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